New Zealand Shipping Costs
Doona NZ offer free shipping on all orders $100 or over, New Zealand wide. Orders under $100 will be charged a flat rate of $7.00 for courier and $12.00 for rural delivery.
Unfortunately, we are unable to ship to countries outside of New Zealand.
Dispatch & Delivery Timeframes
We aim to have all orders processed for dispatch within 24 hours of the next working day from when the order was placed. You should receive your tracking information via email by the end of that working day, or at the latest by the end of the following working day.
When ordering on or around a weekend or public holiday, please allow more time for your order to get to you.
From the time you receive your tracking, please allow between 2–3 working days for delivery to standard New Zealand addresses. Rural locations can take longer, depending on your location within New Zealand.
You can see via the link here whether the postage depots are operating as usual or are under pressure with parcels.
If you have any questions or concerns regarding the shipping of your item(s), please Contact Us.